Frequently Asked Questions

We are a trusted online store providing a wide range of quality wellness and lifestyle products, including Essential & Massage Oils, Hand & Skin Care, and Home Fragrances.

Our stores are located at Shop S14, Crown Crystal Mall, Plot 36 Providence Street, Marwa, Lekki-Lagos State, and Shop TF-B18, 3rd Floor, Mall of Dubai, Plot 158 Gimbiya Street, Garki Area 11, FCT, Abuja.

We offer a diverse selection of items across categories such as Body Care, Hair Care, and Home Fragrance Diffusers. Popular items include our Shea Body Butter range and Rosemary Intensive Hair & Scalp Oil.

All prices on our website are listed in Nigerian Naira (₦).

We accept major payment providers, including Paystack, supporting card payments, bank transfer, and USSD.

Yes! You can subscribe to our newsletter to receive information on special offers, free giveaways, and the latest product arrivals.

We provide shipping services to customers across Nigeria.

Shipping fees are calculated at checkout based on your specific location within Nigeria.

We offer a 14-day return window from the date of delivery. Due to the personal nature of our products (like hand creams and essential oils), items must be unopened, unused, and in their original sealed packaging to be eligible for a return.

Please contact our support team at cnmessentials@cnm-group.net before sending any items back to receive a return authorization.